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2001. An effective credit rating system could be a real game- changer

November 1, 2024

1001. Bangladesh has one of the highest non-performing loan (NPL) rates  globally, with unofficial estimates exceeding 33 percent, though official  reports place it at around 11 percent. This discrepancy highlights a lack  of transparency in the country’s financial system. One key reason for this  is the absence of a comprehensive credit bureau, leading to poor credit  assessments and reckless lending, resulting in high default rates and  instability in the banking sector. Successful models from Western and  middle-income Asian countries demonstrate how credit bureaus help  identify reliable borrowers and control high-risk lending. 

The US has three major credit bureaus-Experian, Equifax and  TransUnion that track consumer credit information and generate credit  scores based on debt repayment history, credit utilisation, and other  factors. This helps lenders assess the borrowers’ risk levels before  extending credit. Regulatory oversight is provided by the Consumer  Financial Protection Bureau (CFPB), ensuring transparency, data  accuracy, and consumer rights protection. In the EU, credit bureaus are  similarly well-established, but regulations are more stringent under  the General Data Protection Regulation (GDPR). They must ensure data  accuracy and provide consumers with rights to access and correct their  information. The UK similarly follows strict rules under the Financial  Conduct Authority (FCA). 

Malaysia provides a good Asian example. Its Central Credit Reference  Information System (CCRIS) and CTOS (a private credit reporting agency)  provide comprehensive credit information. CCRIS, managed by the central  bank, gives lenders a holistic view of borrowers’ liabilities, supporting  sound lending practices. India has four licensed credit information  companies, including CIBIL, which provide credit scores to lenders.  Implementing the Insolvency and Bankruptcy Code in 2016 further  enabled India to more effectively manage NPLs, with improved  borrower classification and debt resolution processes. 

Bangladesh should establish a transparent and secure credit rating  system, transforming the existing Credit Information Bureau (CIB). This  system should automate the collection, storage, and sharing of credit  behaviour data on individuals and businesses across the financial sector.  Such data-based assessments would guide banks and financial  institutions on appropriate behaviour with borrowers, relying on  mathematical insights. 

A robust, mandatory credit scoring system is vital. It would help banks  and financial institutions better assess risks and make informed lending  decisions. Credit scores would also streamline access to credit for small  businesses and individuals with strong repayment histories. 

A comprehensive legislation is needed to regulate credit bureau  operations. Such a law should ensure data privacy, accuracy and  transparency, similar to GDPR or the CFPB’s mandates. A regulatory body  must be tasked to oversee bureau activities and ensure that all financial  institutions submit data to the bureau.

  One reason for discrepancies in Bangladesh’s reported NPL rates is data  manipulation or inconsistent reporting standards. A credit bureau can  enhance transparency by tracking borrower data in real time, reducing  the potential for misreporting.

  To support the credit bureau system, Bangladesh needs stronger laws  around insolvency and debt recovery. A legal framework similar to  India’s Insolvency and Bankruptcy Code would streamline the handling  of distressed assets and improve NPL recovery rates.

 In Bangladesh, there have been cases of loans being granted based on  personal connections rather than creditworthiness. A transparent  credit rating system would enforce accountability by making credit  histories-of individuals and businesses-accessible to lenders,  minimising opportunities for corruption. It would significantly improve  the country’s banking governance, promote a business- and employment-  friendly lending environment, and reduce the high levels of NPLs.

 Advanced credit bureaus provide real-time updates on borrowers’ credi  profiles, enabling banks to monitor loan portfolios more effectively, This  allows for early detection of potential defaults, reducing the risk of loan  turning into NPLs. 

Small businesses and startups often struggle to secure loans due to a lack  of credit history or collateral.

A credit bureau system can provide a  nuanced view of their financial behaviour, enabling fairer assessments  of their creditworthiness.  A credit rating system rewards businesses and individuals with strong  credit histories through lower interest rates. This could encourage  responsible financial behaviour and reduce borrowing costs, stimulating  growth and employment. Meanwhile, a transparent lending environment,  built on reliable credit data, can restore public confidence in the  financial system. It would also incline businesses to seek financing for  expansion based on merit rather than personal relationships. 

With comprehensive credit reports, banks can avoid lending funds to  high-risk borrowers, minimising defaults. Risk-based lending ensures  that banks set appropriate loan interest rates based on borrowers’  creditworthiness. In cases of bad loans, credit bureau data helps banks  identify patterns in borrower behaviour, informing recovery strategies;  for instance, early borrower engagement and restructuring options  could prevent loans from becoming NPLs. Additionally, a reliable credit  scoring system motivates borrowers to maintain good credit through  timely repayments, as a strong credit score facilitates access to  favourable future credit terms.

 Data privacy and cybersecurity are paramount when dealing with  sensitive financial information. In Bangladesh, establishing a credit rating  system must involve robust measures to protect consumer data. They  should include: 

Regulatory oversight: A dedicated regulatory framework, similar to the  GDPR in Europe, should be established to govern the collection, storage,  and use of credit data. Robust data privacy regulations will be critical in  maintaining the integrity of the system and ensuring that consumer  rights are respected, fostering trust in the new financial infrastructure.  state-of-the-art encryption methods to safeguard personal financial data  Data encryption and cybersecurity: Credit bureaus should employ  against breaches or unauthorised access. Implementing strong  cybersecurity practices, like  regular audits and multi-factor  authentication, will ensure the integrity of the system. 

Consumer control over data: Borrowers must be able to access their  credit reports and dispute inaccuracies. They must also have control  over how their data is shared with financial institutions. Faiz Ahmad  Taiyeb writes on sustainable development and is a public policy  critic. Views expressed in this article are the author’s own.  November, 1, 2024. From The Daily Star. 

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